Live Chat

Your guide to Live Chat and its features

Maria Carolina Pereira Chaves avatar Gabriel Carvalho avatar G
27 articles in this collection
Written by Maria Carolina Pereira Chaves, Gabriel Carvalho, and Gui Boechat

How to create Conversion Cards in Live Chat and boost your sales

Step by step to create a Conversion Card within Live chat
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to enable Q&A on Live Chat

Get to know the Q&A functionality and learn how to use it.
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

SSO (Single Sign On) with Arena.im

Integrate your own authentication system with Arena to provide a seamless experience to your audience.
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to use Direct Messages on Live Chat

Arena now allows your audiences to communicate directly to each other
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Live Chat Moderation

Chatroom, Ban, Delete, and Report User
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to create and manage Channels in Live Chat

In this article, we explain how to create Channels within Live Chat
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Live Chat Monetization - Donation, Tip Jar and Gift

Learn about the monetization feature in the Live chat
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Live Chat Sign-Up Options

Discover the chat sign-up options and how to activate them
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to clear or archive live chat conversation

Besides clearing or archiving your live chat conversation, you will also be able to download the conversation file
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to integrate Arena Live Chat on Google Sites

In this article we will explain the step by step to integrate the Live Chat on Google Sites
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Written by Gabriel Carvalho
Updated over a week ago

How to integrate Arena Live Chat on Shopify

In this article we will explain the step by step to integrate the Live Chat on Shopify
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to use Live Chat by Google Tag Manager

Step by step to use Live Chat with the help of Google Tag Manager
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to use Live Chat in the main CMS on the internet

Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to integrate Arena Live Chat on Wix

In this article, we will explain the step by step to integrate the Live Chat on Wix
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to configure my Paypal account in Arena?

Step by step on how to connect your PayPal account and start monetizing on Live chat
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Live Chat User Profile

Learn how to access and complete your Live Chat profile information
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Using PayPal for Donation

Let's show what the experience is like for those who chose to integrate with Paypal
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

More about the Live Chat formats and how to change the size of them

In this article, you will learn more about each Live Chat format, its best uses, and how to change the size of each one of them.
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Some setup that might prevent users from accessing the Live Chat

Understand some settings that might prevent users from accessing your Live Chat
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to use Profanity filter on the Live Chat

Understand how the Profanity filter works and learn the possibilities to use it
Maria Carolina Pereira Chaves avatar
Written by Maria Carolina Pereira Chaves
Updated over a week ago

How to turn on a Volunteer Moderator Request on a live chat

This article explain on how to let any users to be a moderator in your live chat
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Written by Gabriel Carvalho
Updated over a week ago

Concurrent users in Live Chat

Understand how it works, if there are any limits and what are the rules
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Written by Gabriel Carvalho
Updated over a week ago

Dashboard account and public view

Learn more about the difference between the two accounts
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Written by Gabriel Carvalho
Updated over a week ago

How to translate JSON file of archived chat messages

A guide to extract necessary information from your downloaded chat file
Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

A quick guide on how to change the style of Live Chat via CSS

List of all CSS classes to make the chat with the desired style
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Written by Gabriel Carvalho
Updated over a week ago

How to use Live Chat Arena on Webflow

Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

How to Integrate Arena Live Chat with Vimeo OTT

Live Chat on Vimeo OTT done easily by integrating your account with Arena.
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Written by Gui Boechat
Updated over a week ago