Live Chat

Your guide to Live Chat and its features

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27 articles in this collection
Written by Gabriel and Maria Carolina Pereira Chaves

How to integrate Arena Live Chat on Google Sites

In this article we will explain the step by step to integrate the Live Chat on Google Sites
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Written by Gabriel
Updated over a week ago

How to integrate Arena Live Chat on Shopify

In this article we will explain the step by step to integrate the Live Chat on Shopify
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Written by Gabriel
Updated over a week ago

How to use Live Chat in the main CMS on the internet

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Written by Gabriel
Updated over a week ago

How to integrate Arena Live Chat on Wix

In this article, we will explain the step by step to integrate the Live Chat on Wix
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Written by Gabriel
Updated over a week ago

Live Chat Monetization - Donation, Tip Jar and Gift

Learn about the monetization feature in the Live chat
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Written by Gabriel
Updated over a week ago

How to configure my Paypal account in Arena?

Step by step on how to connect your PayPal account and start monetizing on Live chat
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Written by Gabriel
Updated over a week ago

Live Chat User Profile

Learn how to access and complete your Live Chat profile information
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Written by Gabriel
Updated over a week ago

Discover the end-user experience in Live Chat Monetization using Paypal for Donation, Tip Jar, and Gift

Let's show what the experience is like for those who chose to integrate with Paypal
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Written by Gabriel
Updated over a week ago

More about the Live Chat formats and how to change the size of them

In this article, you will learn more about each Live Chat format, its best uses, and how to change the size of each one of them.
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Written by Gabriel
Updated over a week ago

How to use Live Chat on Vimeo OTT

Step by step for you to install Arena on your Vimeo OTT
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Written by Gabriel
Updated over a week ago

Common setup mistakes that might prevent users from accessing the Live Chat

Understand what common setup errors might be preventing some users from accessing your Live Chat
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Written by Gabriel
Updated over a week ago

How to use Profanity filter on the Live Chat

Understand how the Profanity filter works and learn the possibilities to use it
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Written by Maria Carolina Pereira Chaves
Updated over a week ago

How to create and manage a live chat

In this article, we will show you how to create and manage a live chat for your website
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Written by Gabriel
Updated over a week ago

Live Chat Sign-Up Options

Discover the chat sign-up options and how to activate them
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Written by Gabriel
Updated over a week ago

How to Disable/Enable Direct Conversation

Arena now allows your audiences to communicate directly to each other
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Written by Gabriel
Updated over a week ago

SSO (Single Sign On) with Arena.im

Integrate your own authentication system with Arena to provide a seamless experience to your audience.
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Written by Gabriel
Updated over a week ago

How to create and manage Channels in Live Chat

In this article, we explain how to create Channels within Live Chat
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Written by Gabriel
Updated over a week ago

How to create Polls on Live Chat

Learn how to create Polls on the Arena Live Chat easily and quickly.
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Written by Gabriel
Updated over a week ago

How to enable Q&A on Live Chat

Get to know the Q&A functionality and learn how to use it.
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Written by Gabriel
Updated over a week ago

How to turn on a Volunteer Moderator Request on a live chat

This article explain on how to let any users to be a moderator in your live chat
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Written by Gabriel
Updated over a week ago

Concurrent users in Live Chat

Understand how it works, if there are any limits and what are the rules
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Written by Gabriel
Updated over a week ago

The difference between the account created for access to the Dashboard the account for access to the Public View

Learn more about the difference between the two accounts
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Written by Gabriel
Updated over a week ago

How to clear or archive live chat conversation

Besides clearing or archiving your live chat conversation, you will also be able to download the conversation file
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Written by Gabriel
Updated over a week ago

How to translate JSON file of archived chat messages

A guide to extract necessary information from your downloaded chat file
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Written by Gabriel
Updated over a week ago

How to monitor and manage a conversation

Chatroom, Ban, Delete, and Report User
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Written by Gabriel
Updated over a week ago

How to analyze your Chat

We provide analytics for your Chat room as well. Check here how to access it
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Written by Gabriel
Updated over a week ago

A quick guide on how to change the style of Live Chat via CSS

List of all CSS classes to make the chat with the desired style
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Written by Gabriel
Updated over a week ago