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Concurrent users in Live Chat
Concurrent users in Live Chat

Understand how it works, if there are any limits and what are the rules

Gabriel Carvalho avatar
Written by Gabriel Carvalho
Updated over a week ago

Live Chat does not have a limit on simultaneous users, that is, we do not charge for the number of people accessing Live Chat at the same time and there are no limitations in this regard.

This is a great advantage of Arena Live Chat in relation to other chats in the market, we are able to provide a constant experience for our customers and end-users.

Our pricing model is based on monthly page view limits, which means that when the account reaches its threshold some action is required according to your plan, see below for details of each plan:

Or see our general billing policy by clicking here.

Arena Team.

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