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How to Integrate Arena Live Chat with Vimeo OTT
How to Integrate Arena Live Chat with Vimeo OTT

Live Chat on Vimeo OTT done easily by integrating your account with Arena.

Maria Carolina Chaves avatar
Written by Maria Carolina Chaves
Updated over 2 years ago

Now you’ll learn how to integrate Arena Live Chat with Vimeo OTT easily.

First, you’ll need three things:

An Arena account

If you don’t have one yet, you can create it on arena.im

A Vimeo OTT account

If you don’t have one yet, you can create it on vimeo.com/ott/

Arena API Key

If you don´t have yours yet, contact Arena at [email protected]

First Step: The Arena Dashboard

Go to your Arena Dashboard, log in into your account, then follow these four steps:

1) Create a New Chat Room

Arena Live Chat on Vimeo OTT setup

2) Give it an easy and specific name. Then fill in the forms with your website info and preferences

Arena Live Chat on Vimeo OTT setup

3) Choose a format for your Live Chat

4) Click on Save.

Second Step: Vimeo OTT Dashboard

Go to the Vimeo OTT dashboard, log in into your account, then follow the next 10 steps.

1) Click on Manage

Arena Live Chat on Vimeo OTT setup

2) Click on Site

3) Click on Advanced

Arena Live Chat on Vimeo OTT setup

4) Paste the API that you received from Arena via email (be sure to remove any spaces in the API Key)

5) Paste in the site slug

[Getting the site slug is easy: Go back to the Arena Dashboard. Click on Profile, then on Settings, and finally on Site Settings]

Arena Live Chat on Vimeo OTT setup

6) Click on Save

Arena Live Chat on Vimeo OTT setup

7) Now click on Content, then on Live Events

Arena Live Chat on Vimeo OTT setup

8) You can add your Arena Live Chat to a previously created live event or you can create a new one

9) Let’s create one as an example: click on Create a Live Chat, then give it a name, then enter the date and time that it’ll start. Click on Next.

Arena Live Chat on Vimeo OTT setup

10) In these options, choose the Arena Live Chat with the name that you created at the beginning of this tutorial. You can configure more options if you want. Make sure to connect the encoding software that you are using right in this field. Click on Save.

Arena Live Chat on Vimeo OTT setup

Arena Team!

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