This analytics function for Chat room is only available at the Engagement menu.
Click on Engagement > Chat > Select the Chat room > Click on Analytics
In here, you will be able to analyze:
- Online user
- Online user per device
- Page views
- Average session time
- Page views per device
- Country and number of users
For paying user, you will be able to Export this data for your convenience.
Please contact our team member for more information.